A commitment to trust, quality, and collaboration between property managers and travel agents.
By joining Travina, I agree to:
Represent all properties accurately, including photos, descriptions, and amenities.
Honor commission agreements with agents and pay within 45 days of guest checkout.
Only cancel confirmed bookings under extreme circumstances (such as property damage, safety concerns, or unforeseen emergencies).
Provide clear communication with agents regarding availability, policies, and guest needs.
By joining Travina, I agree to:
Represent clients’ needs honestly and book properties that match their requirements.
Clearly communicate booking details, changes, or cancellations to property managers in a timely manner.
Respect property policies (e.g., payment terms, cancellation policies, house rules) and ensure clients are informed.
Honor agreed-upon commission arrangements and maintain transparency in transactions.
Foster professionalism and mutual respect in all communications with property managers.